How to mend errors with apps from Microsoft App Store?

People who have Windows Operating System on their device sometimes face trouble with apps that they have downloaded from Microsoft’s App Store. They usually face problems while downloading, installing, or working on them. You can try the methods listed below, in order to resolve some of the most common issues that you might face with an app.

Here’s a list of things you can check for along with the remedy to fix it:

Ensure that you are using an updated version of Windows:

  1. Tap on the “Start” button.
  2. Go to the “Settings” menu.
  3. Now, tap on the“Windows Update” option.
  4. And, then click “Check for Updates”.
  5. If you see that an update is available, tap “Install Now”.

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Ensure the compatibility of the app with Windows 10:

  1. To make the programs compatible, you can use “Program Compatibility Troubleshooter”.
  2. Try to install new drivers.
  3. Try to uninstall and reinstall the app that is causing a problem.

Ensure that you are using the Updated version of Microsoft Store:

  1. Tap on the “Microsoft Store” icon.
  2. Tap on the “See More” option and then tap “Downloads and updates” followed by “Get Updates”
  3. The update process will start automatically if there is an update available.

Check the Status of your game plan, if you are having trouble installing a game:

  1. Ensure that you are registered and logged in to the Microsoft Store.
  2. Check the current status of your Xbox Game Pass Membership.
  3. Ensure that your PC is in online mode.

If a message saying “Selected drive is not set up to install games” is displayed on the screen, your drive is sure to have denied the installation access. To fix this

  1. If you see a link under the displayed message, click on the link to go to “Settings”.
  2. You may also tap on the Windows Key directly.
  3. Now, go to “Settings” menu.
  4. After this, tap on the “System” option.
  5. Select “Storage” from the list of options.
  6. Tap “Change where new content is saved”
  7. Now choose the drive you want under the menu “where apps will be saved to”.

Try to repair and reset the app if it has stopped working as should be:

  1. Tap on the “Start” button.
  2. Go to the “Settings” menu.
  3. Tap “Apps” and go to Apps & features” option.
  4. Select the app that has stopped working from the list of apps.
  5. Under the app, tap “Advanced options”.
  6. Tap “Repair” on the page that follows.

If the problem is still not resolved, try to uninstall and reinstall the app:

  1. Tap on the “Start” button.
  2. Right click on the app that is causing trouble.
  3. Tap “Uninstall”.
  4. To install the app once again, tap “Microsoft Store” and select “See more”.
  5. Choose the option “My Library” and then go to “Apps” that you will find under it.
  6. Select the desired app and tap “Install”.

You can also try to run the troubleshooter program:

  1. Tap the “Start” button.
  2. Go to “Settings” menu.
  3. Now, tap “Update & Security”.
  4. Tap “Troubleshoot” the program.
  5. And then go to “Windows Store Apps” to complete the process.

To conclude –

If you are still having a problem after performing the troubleshooting task and checking for updates, there may be some other problem with your Microsoft Store. Try to contact Microsoft Support to resolve this issue.

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